Citrix Workspace Client For Mac

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downloadWhy can't I download this file?Citrix Workspace Client For Mac Software
  • Citrix Workspace Client For Mac Version
  • Citrix Receiver For Mac Older Version
  • Citrix Receiver Download
  • Citrix Workspace Client For Mac Download
    • Citrix Workspace Client For Mac

    Applicable Products

    • Citrix Workspace App
    • Receiver

    Objective

    This article provides an overview of logging features available with Citrix Workspace App for Mac, and explains how to use them in the Citrix Workspace App.

    Logging Interface

    The logging interface is located in the Advanced tab of the CWA Preferences. The Preferences menu can be accessed from the Desktop Viewer Window or the Apple application bar along the top.

    Mac

    Citrix Workspace application is a new Citrix client that works like the Citrix Receiver and is fully retroactive to the Citrix infrastructure of your organization. Citrix Workspace App offers the full capabilities of Citrix Receiver and new functions based on the Citrix deployment of your organization. Citrix Receiver For Mac OverView. Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure. Citrix Workspace app provides the full capabilities of Citrix Receiver, as well as new capabilities based on your organization’s Citrix deployment. How to install Citrix Workspace on Mac? Keywords: install apple mac citrix workspace client osx mydesk my desk remote access Summary This article provides instructions on installing the Apple Mac Citrix client for OS X. 10 minutes (time required to resolve this issue) Beginner (level of expertise needed) Detailed Instructions 1. Download Citrix Workspace app for Mac (248.3 MB.dmg) Version: 21.04.0.14 (2104).

    There are five types of logging available in CWA for Mac and some are enabled by default:
    • Installer Logging (default: Enabled)
    • Always-on Logging (default: Enabled)
    • CWA Updates Logging (default: Enabled)
    • Session Logging (default: Disabled)
    • Store Logging (default: Disabled)

    Installer Logging

    Installer Logging captures debug messages from the CWA during the installation.

    Session and Store Logging

    Session Logging includes all the diagnostic logging from the ICA session. Therefore, it only applies to the Citrix Viewer when the session is up. Use this logging for any problem within the ICA session, perhaps unexpected behavior in an ICA session.
    Store Logging includes logging of AuthManager and StoreComms modules. AuthManager handles user authentication to the CWA Store. The StoreComms manages the information about the Store configurations and connection settings.

    Always-on Logging

    The Always-on Logging feature continuously collects a subset of important logs.This feature is enabled by default and turns on basic level of logging regardless of the logging configuration.
    Always-on Logging keeps log files for the following components:
    • ReceiverHelper
    • Citrix Receiver
    • Citrix Viewer
    • Citrix Workspace Launcher & NPAPI plugin components: Includes ogs related to session launch from a web browser. The Citrix Workspace Launcher for launching using Chrome and Firefox and NPAPI plugin is used while launching using Safari web browser .
    NOTE: Support for NPAPI was deprecated by Apple in Safari 12.0. See here for more info.

    CWA Updater Logging

    CWA Updater Logging is enabled by default with Citrix Receiver for Mac Version 12.6 and later. This is helpful when troubleshooting CWA auto-update related issues.

    Instructions

    To enable Session Logging


    Connection Diagnostics logging is specific to identifying errors while connecting. All logging will be enabled up until the point when the session is deemed successful.

    Citrix Workspace Client For Mac Software


    Full Logging will log everything including the Connection Diagnostics and Session Logging. Once enabled, the CWA will store up to 10 Session Logs after which they are deleted starting with the oldest to maintain 10 logs.
    WorkspaceNote: Full Logging can impact performance and must only be used while troubleshooting an issue because of the amount of data. It must not be left on during normal use.
    The user enabling this logging will get a warning that must be acknowledged to continue.

    To enable Store Logging

    Select Normal or Verbose in the Store Logging.

    Citrix Workspace Client For Mac Version

    The two levels of the Store Logging are Normal and Verbose. With Verbose, the AuthManager will provide more detailed debugging information. Use Normal when only StoreComms logging is necessary.

    To disable Session/Store Logging

    Select Disabled in the Session Logging and Disabled in the Store Logging.
    The CWA log files are stored in the local Mac user’s home directory: ~/Library/Logs/.
    Type of loggingLog file location
    Installer logging~/Library/Logs/ReceiverInstall.log
    Session logging~/Library/Logs/Citrix Workspace/CitrixViewer_<time_stamp>.txt (*)
    Store loggingNormal~/Library/Logs/CitrixServerCommunication.log
    Verbose~/Library/Logs/com.citrix.AuthManager.log, com.citrix.AuthManager_1.log
    andServiceRecord.log
    (along with CitrixServerCommunication.log)
    Always-on loggingWeb Browser Launch Logging
    (Citrix Receiver Launcher/NPAPI plugin component)    		~/Library/Logs/Citrix Workspace/com.apple.WebKit.Plugin.64_<time_stamp>.txt
    ~/Library/Logs/Citrix Workspace /Citrix Workspace Launcher_<time_stamp>.txt
    Receiver Helper Logging~/Library/Logs/Citrix Workspace /ReceiverHelper_<time_stamp>.txt
    Citrix Workspace App Logging~/Library/Logs/Citrix Workspace /Citrix Workspace _<time stamp>.txt
    Citrix Viewer Logging~/Library/Logs/Citrix Receiver/CitrixViewer_<time_stamp>.txt (*)
    CWA Updater Logging~/Library/Logs/Citrix Workspace /Citrix Workspace Updater_<time_stamp>.txt

    (*) The log files for Always-on logging (for Citrix Viewer) and Session logging are the same. Viewer log files generated by Always-on logging contains only the most important logs. However, if Session logging is enabled, other logging along with the Always-on logswill be written to the log file.

    Email Log Files

    You can click “Email Log Files” available in the Logging screen to zip Session/Store/Always-on/Citrix Receiver Updater log files, and send it as an attached file via email using your default email client.

    This document outlines the process to install the Citrix Workspace App for a Mac computer. The Citrix Workspace app runs the Virtual Applications & Desktops and must be installed on your computer for them to work.

    1. Open up your internet browser of choice (we suggest google chrome or safari)

    2. Navigate to: https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html
    3. Click the button labeled 'Download Citrix Workspace app for Mac' to download the installer file.

    4. Save the file to your downloads folder (safari does this by default).
    5. Navigate to your 'Downloads' folder and double click the CitrixWorkspaceApp.dmg file

    6. Double click the 'Install Citrix Workspace' button.

    7. Select continue on the 'This package will run a program to determine if the software can be installed' prompt.

    Citrix Receiver For Mac Older Version

    8. Click the 'Continue' button on the Welcome to the Citrix Workspace Installer window

    9. Click the 'Continue' button on the Welcome to the Software License Agreement window

    10. Click the 'Agree' button to agree to the terms of the software license agreement

    11. Click the 'Install' button to install to the default location.

    12. Type in your Mac Username and Password (not Apple ID username/password) and then click the 'Install Software' button.

    13. Leave the check box 'Add Account' unchecked and click the 'Continue' button.


    Citrix Receiver Download

    15. Click the 'Move to Trash' button (this will delete the download files to save hard drive space)

    Citrix Workspace Client For Mac Download


    Client
    16. Citrix Workspace App is now installed on your Mac and is ready to be used

    Keywords:receiver, Citrix, virtual, vdi, desktops, apps, desktop, app, myapps,Suggest keywordsDoc ID:98572
    Owner:Matthew H.Group:Fox Valley Technical College
    Created:2020-03-09 14:57 CDTUpdated:2020-03-09 16:19 CDT
    Sites:Fox Valley Technical College
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